Shipping policy

Thank you for shopping with Dot Zee.

We strive to process and deliver your orders as quickly as possible.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Major Cities: 1–3 business days

Other Areas: 3–5 business days

Delivery times may vary during peak seasons, promotions, or due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Delivery Delays

While we work with trusted courier partners, delivery delays may occasionally occur due to weather conditions, courier issues, or other circumstances beyond our control.

Contact

If you have any questions regarding your shipment, please contact our customer support team.